October 26, 2005

Return from Away Trip

I recently returned from my one-day away trip to a client for training them. On this trip, the Vorlon Wife flew co-pilot. We took Blue Velvet instead of Dasher-1. Dasher-1 is a stick shift and I just didn’t feel like shifting.

The Vorlon Wife proved to be useful. She was able to help train some of the less complicated parts of Great Plains. There proved to be a slight downside, however.

At one point, I was having a discussion with the client about how we might implement certain procedures. Users always want to duplicate exactly their current procedures, when the new system can frequently change their procedures and streamline what they do.

Therefore, I was discussing what the client wanted to do. My goal was to understand why and put together a solution that fits the client. Part way through this discussion I noticed there was a new participant in this discussion. I’m used to working by myself and it’s just me against the whole team.

I just sort of stood back and thought, “What happened?”

It was an unusual experience.

Posted by The Vorlon at October 26, 2005 8:26 PM
Comments

The Vorlon Wife seems to have been a big asset with the trip and with the client.

Posted by: Reb Orrell at October 27, 2005 8:28 AM

Let's just say it was unexpected. In the future I will anticipate this senario and have a prepared response.

Posted by: Ted at October 27, 2005 9:09 AM